Where Montana's massage therapists and spas are
The largest concentrations of massage therapists and spas in our Montana data are in Billings, Helena, Great Falls, Missoula, Bozeman, Kalispell, Butte and Bigfork. Competition for the map pack is heaviest there, and so is the reward: the same review count that dominates a small town is invisible in Billings.
The map pack in Montana
Google shows three businesses in the map pack for a search like "massage or spa business near me" in Billings. In Montana the shops that hold those spots usually sit near the 90th percentile, 119 reviews, not the median. 11.4% of Montana massage therapists and spas have passed 100 reviews; the other 88.6% are competing for whatever is left below the fold.
The website gap in Montana
22.9% of Montana massage therapists and spas list no website on their Google profile, about as many than the national 21.3%. Nationally, massage therapists and spas with a website have a median of 32 reviews against 4 without. A five-page site with tap-to-call and a page per service is the cheapest gap to close.
What to do first in Montana
- Set a review velocity. One review per job day, asked at the door, moves a 11-review shop past the Montana 75th percentile (37) within a year. The guides have the scripts.
- Finish the Google profile: primary category, every service you offer, real job photos, and hours that match reality. It is free and it is where Montana customers decide.
- Follow up every lead within five minutes. Speed to lead beats ad spend in a trade where the customer is collecting three quotes. The calculator shows what slow replies cost.
- Then, and only then, spend on ads. Pointed at a profile with 11 reviews and no website, ads pay for your competitor's education. Pointed at a finished profile, they work.
The full national picture, with percentiles, ratings and hours, is in the benchmark report. The method is on the about page.