Spa Marketing Lab
Free 14-day trial

Review generation and reputation for massage therapists and spas. Free for 14 days.

Ask-at-the-door scripts, automatic texts, tracking per tech, and replies to the bad ones. We set it up in your own accounts, run it for two weeks, and you decide. No card, nothing renews.

Free for 14 daysNo card requiredText or call to start

In the trial

  • A checkout script for the desk and each therapist, plus a printed card with the QR code.
  • An automatic request texted ninety minutes after each completed appointment, with one reminder maximum.
  • Reply drafts for every new review, negatives included, written to say nothing about the client.

Review generation and reputation for a massage or spa business

The median massage listing has 22 reviews and 33.8% have fewer than ten, so this is the cheapest ranking advantage in the trade. Rating is not the problem, since 4.8 is the national mean. Volume and recency are.

Massage has an asking advantage no other trade gets. She is relaxed, she is at the desk, she is holding her phone. Asking out loud at checkout, then texting the link within the hour, converts far better than an email the next morning.

One caution specific to this work: never mention a client's condition, treatment or attendance in a public reply, even to defend yourself. Reply short, offer to move it offline, stop. Two weeks in, working looks like a steady weekly count rather than a burst, because eleven in one day reads as purchased. The benchmark report shows where your count sits against the rest of your state, which is the only comparison that matters locally.

How the trial works

Fourteen days, your accounts, no card

Setup

Live within 48 hours. You text or call, we do a 20-minute setup call, and it starts.

What we need from you

Your Google review link and the names of your techs or front-desk staff.

What you will see

Review requests going out after every job, a tally per person, and replies drafted for every review that comes in.

Day 15

Keep it at the monthly price quoted before the trial, switch to a different service, or stop. Nothing renews on its own.

Questions

Massage therapists and spas ask

Can I ask only the happy clients?

No, and Google acts on gating when it detects it. You can time the ask well, which is the legitimate version: ask when she says the session was good. Everyone gets the link, the request just goes out while the experience is fresh.

What about a review that is not my client?

Report it as off-topic through the profile and post one neutral reply saying you have no record of the visit. Removal takes days to weeks and often fails outright. The durable answer is enough recent reviews that a single outlier moves your average by nothing anyone would notice.

Also in the trial

Other things you can try free

Google Ads management

Search campaigns built around the jobs you want, with call tracking so you hear what you pay for.

Facebook and Instagram ads

Offers to homeowners in your zip codes, retargeting, and creative that gets replies.

AI search optimization

Structured pages, consistent listings and plain-language answers so AI engines recommend you.

Local SEO and Google profile

Categories, services, photos, posts and Q&A tuned to win the map pack in your area.

Website design and rebuilds

Fast, tap-to-call pages for every service and city you work in, built in about a week.

Social media management

A steady, on-brand posting schedule that makes the business look alive when people check.

All twelve services

Try review generation and reputation free for 14 days.

Pick anything we do. We run it for your massage or spa business for two full weeks at no cost, then you decide. No card, no contract, nothing to cancel.

  • Google Ads management
  • Meta (Facebook and Instagram) ads
  • AI search optimization (show up in ChatGPT, Perplexity, Google AI)
  • Local SEO and Google Business Profile
  • Website design and rebuilds
  • Social media management
  • Review generation and reputation
  • Missed-call text-back and lead follow-up
  • Email and SMS campaigns
  • Bookkeeping and monthly financials
  • Cold-call appointment setting
  • Marketing analytics and reporting

Or tell us what you want to try and we will text you back.

Text usCall